You have to approach them as unique people with different needs. Q1: What does customer service mean to you?Ī : Customer service is all about treating a person the way you would want to be treated.
Barnes and Noble Interview Q & A for Barista.My experience in retail is extensive enough that I would need minimal training. Q3: What skills do you have that would apply to this job?Ī: I have excellent customer service skills that would work well here. Then, I would do it to the best of my ability. This would make it easier to have a conversation. Typically, once they have said what they need to say, they calm down. Q2: How do you handle a customer that is upset or angry?Ī: I would allow the customer to first explain their concerns. I would go and take care of the people that have been waiting longer than her first. Next, I would tell the second customer that I would be with them in a moment. Then, I would finish helping the customer I was with. Q1: If you were helping a customer and another customer approached you while you had 8-9 customers at the register and 1 on the phone, how would you prioritize this?Ī : I would first apologize to the customer on the phone and place them on a brief hold. Barnes and Noble Interview Q & A for Sales Associate.It is important to work together to achieve the goals set by the company to make customers happy. Working alone is good sometimes, but not in a retail environment like this one. I love the broad spectrum of books and media offered here, so I know every day would be fun.Ī : I believe that working on a team is the most efficient way to do a job. My customer service skills are refined, and I would love the opportunity to discuss books with our patrons. Q2: Why do you want to work for Barnes and Noble?Ī: I have a passion for books and would love to be surrounded by them at work. I would still express my concerns about them, but I would not press the matter. Policies are made for a reason, and it is the manager’s job to enforce those policies. Q1: What would you do in a situation where you disagreed with your manager/supervisor?Ī: I would remind myself that I am ultimately not in charge. Barnes and Noble Interview Q & A for Bookseller.Keep these close by to help you prepare for your interview. Here, you will learn about the Barnes and Noble interview questions and answers process. Simply apply online through their job site, barnesandnoble.jobs. It is easy to apply for one of these jobs with Barnes and Noble. Most locations are open from 9:00 AM until 9:00 PM, but some stay open later.īarnes and Noble is hiring for a few positions in their stores, such as: Barnes and Noble employs around 40,000 in their many locations. They offer items like magazines, books, digital media and educational items.
About Barnes and Nobleīarnes and Noble is a United States-based retailer and bookseller. It will also touch upon a few tips to help you get an edge during your interview. The questions detailed are some of the most common ones that are asked. This information centers on the Barnes and Noble interview questions and answers process. When you read this article, you will get access to helpful interview information.